Scope
Not a satisfaction survey
A satisfaction survey asks how people feel. KulturEKG asks what settles the matter. The two answer different questions and cannot replace each other.
| Satisfaction survey | KulturEKG |
|---|---|
| Scales from 1 to 5 | Choices between two colliding things |
| Averages per unit | Hierarchy and strength ratio |
| Measures attitude | Measures prioritisation under pressure |
| Compared to last year | Compared to the leadership guess |
If you already measure satisfaction, keep doing it. KulturEKG explains part of what that survey shows, but does not replace it.